He smashed the robot vacuum he had taken to service multiple times in front of the store
In Sivas, Turgay Abuş, who purchased a robot vacuum from a technology store, smashed the device in front of the store after it kept malfunctioning. Abuş, who had sent the product to service under warranty multiple times, rebelled in front of the store after failing to receive a solution.
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In Sivas, Turgay Abuş, who purchased a robot vacuum from a technology store, also took out warranty insurance for the device. The warranty coverage included replacement with a new one in case the device malfunctioned or broke. However, it is alleged that the robot vacuum broke 10 times in 2 years.
HE STRUGGLED TO GET THE PRODUCT REPLACED
Abuş, who requested a replacement under warranty each time, struggled to get the product he sent to service replaced with a new one. The citizen, who could not get a positive response from the authorities, found the solution in applying to the Consumer Arbitration Committee.
NO RESPONSE FROM THE CONSUMER ARBITRATION COMMITTEE EITHER
Abuş, who did not receive a response from the Consumer Arbitration Committee for 3 months, went to the store where he made the purchase when he could not find the solution he expected. The customer, unable to control his anger, smashed his robot vacuum by throwing it on the ground in front of the store.