Backlash against hidden price hikes at Türk Telekom! Be sure to check your bills

Recently, hidden price hikes implemented by communication operators for customers under contract without prior notice have been drawing backlash from users. Complaints are increasing regarding price increases made under the guise of "updates" even to postpaid packages that customers purchased with a fixed-price guarantee.

Customers who have set up automatic payment instructions, in particular, state that they notice the increase in their monthly payments late and that they were not notified of the situation in advance.

DISCOVERED THE HIDDEN HIKE

A user who stated that they switched to Türk Telekom in January and chose a 12-month contract package claimed that they noticed a price hike contrary to their contract when they examined their latest bill.

The following statements from the user were included in a post on X by Denetlecomtr:

"I moved my line to Türk Telekom from another major operator in January. Trusting the slogan of fixed prices for your 12-month commitment, I switched to a postpaid line with a 12-month contract. However, the bill that arrived today caught my attention, and when I examined it, I realized that a hidden price hike had been made under the name of an update.

Although Türk Telekom stated that customers under contract would not be affected by price increases, a hike was applied to me as well, despite having a contract valid since January. I absolutely do not accept this situation.

Because the bill was on automatic payment, I hadn't examined it in detail until now, but when I checked it today, I felt deceived."

News Source: 12punto