Denizbank customers revolt, statement issued by the bank

Denizbank customers experienced issues with the bank's mobile app, website, and ATMs. In a statement, the bank said, "Due to a technical glitch in the global software system we use, which is affecting institutions worldwide."

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Denizbank customers revolt, statement issued by the bank

Denizbank customers expressed their reactions on social media, stating that they were experiencing issues with the bank's mobile application, website, and ATMs.

Customers, noting that Denizbank has recently been experiencing technical issues, demanded an explanation from the bank.

The expected statement from Denizbank has arrived.

The statement said the following:

"Dear Customers, due to a technical glitch in the global software system we use, which is affecting institutions worldwide, there are interruptions in our country as well. Our bank is working to resolve the aforementioned issue and to restore all our channels to service as soon as possible. Thank you for your understanding."

Here is that statement:

Dear Customers,
Due to a technical glitch in the global software system we use, which is affecting institutions worldwide, there are interruptions in our country as well. Our bank is working to resolve the aforementioned issue and to restore all our channels to service as soon as possible…
— DenizBank (@DenizBank) July 19, 2024