Ministry of Trade orders recall of 4 mobile phone models

The Ministry of Trade has shared new products deemed risky for human health with the public via the "Unsafe Product Information System (GÜBİS)." According to the statement, four different mobile phone models from the Reeder, Dijitsu, and Hiking brands, as well as a wireless speaker from the Mercusys brand, failed safety tests. It has been decided that these products will be recalled from the market.

THEY FAILED TO MEET SAFETY STANDARDS

As a result of technical inspections conducted by the Information and Communication Technologies Authority (BTK), it was determined that certain electronic devices did not comply with safety standards. Following this development, the Ministry of Trade issued a recall decision for 5 different products. The products to be withdrawn from the market are as follows:

Reeder brand "S19 Max Pro S Zoom" mobile phone

Dijitsu brand "DCT 90" mobile phone

Hiking brand "X11" and "X9" mobile phone models

Mercusys brand "AC 1200" model wireless speaker

TECHNICAL DEFICIENCIES AND HEALTH RISKS

In its statement, the Ministry reported that the products did not meet the safety and technical adequacy requirements specified in Article 5 of the Radio Equipment Regulation. The main factors violating safety standards are as follows:

Electromagnetic incompatibility: Interaction causing interference with other devices

Inefficient use of radio spectrum: Irregular and inefficient use of frequencies

Insufficient safety measures: Elements threatening human health, pets, and property safety

Incompatibility with chargers: Failure to work properly with commonly used chargers

Issues with EU connection interfaces: Incompatibility with European Union standard connection systems

RIGHT TO RETURN AND EXCHANGE GRANTED

The Ministry of Trade also reminded citizens of their consumer rights to ensure that those who own these products do not suffer any grievances. Those who own the devices subject to the recall decision can apply to the point of purchase to:

Return the product and receive a refund,

Exchange the product for another item.

It will be sufficient for citizens to present documents related to the purchase, such as the invoice and warranty certificate, when exercising these rights.

INSPECTIONS WILL CONTINUE

The Ministry stated that all products on the market are inspected regularly and that similar practices regarding products that pose risks to public health and safety will continue.

News Source: 12punto