Shocking development at Köfteci Yusuf: Customers asked for 'product photos'

Customers who rushed to branches to show support after the pork scandal are now lining up to return the products they purchased. Köfteci Yusuf is struggling with refund requests.

After the scandal, Köfteci Yusuf, which saw its branches overflowing, is now facing refund requests. Customers have taken action to return the products they bought.

Köfteci Yusuf, which the Ministry of Agriculture and Forestry determined had used pork in some of its products, had initially received intense interest and support at its branches following the scandal.

However, things have turned around for the company again, and now refund applications have started to arrive. A large number of customers have contacted the company to return products they had been keeping in their refrigerators.

REFUND REQUESTS ARE INCREASING

Köfteci Yusuf, which was identified as using pork in some of its branches on the Ministry of Agriculture and Forestry's list of "Foods Subject to Imitation or Adulteration", had briefly turned the tide following the scandal with messages of support received on social media.

However, an unexpected development occurred for the company; customers began submitting requests to return products they had purchased through online sales platforms. Many consumers lined up to return the products they had stored in their refrigerators and demanded their money back.

REFUND REQUESTS FOR OLD ORDERS HALTED

Initially, Köfteci Yusuf was evaluating refund requests for online orders using standard procedures. However, faced with a high volume of applications, the company decided to halt refund requests for older orders. Implementing a new policy, Köfteci Yusuf announced that it would only accept refund requests for orders placed within the last 15 days.

"UPLOAD PHOTOS OF YOUR MEAT"

With its newly launched policy, the company asked customers requesting refunds to take photos of their products and upload them to the platforms. Products determined to meet the criteria will be collected by couriers sent by the company, and the refund process will be completed. This development appears to have put Köfteci Yusuf into a difficult process once again.