Users attempting to access Garanti BBVA's mobile banking application have been encountering various problems since May 2. Posts on social media platforms indicate that many users are unable to log in to the application and complete their banking transactions.
Users state that when they attempt to log in to the application, they encounter the message, 'We apologize, we are unable to process your request at this time. Please try again later.'
No official statement has been made by the bank yet. Users experiencing access issues are trying to obtain information through the bank's customer service and social media accounts.
News Source: 12punto
